FESCO New Connection 2026: Online Application, Fees & Demand Notice Tracking

Applying for a new electricity meter in Faisalabad or neighboring central Punjab districts requires navigating specific administrative steps. Whether setting up a new home connection or installing a three-phase meter for commercial use, FESCO processes applications through the centralized Electricity New Connection (ENC) system at enc.com.pk as well as physical sub-division offices.

This guide details the document requirements, exact application steps, demand notice fee breakdowns, tracking procedures, and physical installation timelines.

FESCO New Connection Document Checklist

Gathering the correct documents before starting the application prevents rejection or delay during technical verification.

Domestic (Residential) Connection Requirements

• Applicant CNIC: Attested photocopy of the 13-digit Computerized National Identity Card (front and back).
• Witness CNIC: Attested photocopy of a neighbor’s or relative’s CNIC acting as a witness.
• Proof of Property Ownership: Copy of the registered sale deed (Registry), Fard-e-Malkiat, allotment letter, or legal property transfer deed. For rented properties, an attested lease agreement alongside the owner’s CNIC is required.
• Neighbor’s Electricity Bill: Copy of the latest paid bill from an adjacent property. FESCO line staff use this reference number to locate the supply feeder, transformer, and nearest distribution pole on network maps.
• Wiring Contractor Test Report: Certificate issued and signed by a licensed electrical wiring contractor confirming internal house wiring meets Pakistan Standards and Quality Control Authority (PSQCA) safety rules.
• Applicant Photo: One passport-size photograph.
• Affidavit / Undertaking: Judicial stamp paper (Rs. 50–100) declaring no prior unpaid electricity arrears exist on the property.

Additional Documents for Commercial & Industrial Connections

• Business Tax Documentation: Copy of National Tax Number (NTN) certificate.
• Company Registration: Partnership deed, Form C, or SECP incorporation certificate.
• Site Map & Load Scheme: Approved building plan and detailed electrical load demand calculations (in kW).

Single-Phase vs. Three-Phase Connection Costs

FESCO connection fees depend on sanctioned load (kW), meter type, and distance from the nearest distribution pole.

What the Demand Notice Fee Covers

A Demand Notice is an official payment challan issued after site inspection. It combines three items:

1. Refundable Security Deposit: Held as a financial guarantee against your connection.
2. Meter Hardware Cost: Official price of the single-phase or three-phase digital static meter.
3. Service Line Charges: Cost of standard drop wire and mounting hardware.

Note: If your premises sit more than 40 meters away from the nearest operational FESCO pole, extra service line or pole extension fees (Capital Contribution) are added to the demand notice.

Step-by-Step Online Application Process (ENC Portal)

FESCO processes digital new meter requests through the centralized ENC system. Follow these steps to complete submission:

1. Access the Portal: Open enc.com.pk on a phone or desktop browser.
2. Select Connection Category: Click Apply New Connection from the left menu. Select FESCO as the distribution company (DISCO) and choose your connection type (Domestic, Commercial, Industrial, Agricultural, or Temporary).
3. Select Jurisdiction: Pick your relevant Sub-Division office. The sub-division is listed on your neighbor’s bill. Choosing the wrong office routes your file to the wrong inspection team and delays processing.
4. Enter Personal & Property Details: Fill in applicant name, CNIC number, mobile number, full property address, and neighboring connection reference number.
5. Set Sanctioned Load: Enter your required load in kW. Standard small residences typically enter 1 to 3 kW.
6. Upload Scanned Documents: Attach clear, legible photos or PDF scans (under 2 MB each) of your CNIC, property ownership document, neighbor bill, wiring test report, and photograph.
7. Submit & Save Tracking ID: Click submit. The system issues a unique Tracking ID. Save this number immediately—you need it to check progress and print the demand notice.

How Demand Notice Issuance Works

Once you submit your application online, FESCO initiates technical processing:

1. Document Verification (1–3 Days): Sub-division clerks review the submitted identity and property documents.
2. Site Feasibility Survey (3–7 Days): A FESCO Line Superintendent (LS) visits the property to verify the location, inspect internal wiring safety, confirm distance to the nearest pole, and verify transformer load capacity.
3. Demand Notice Generation: Upon site approval, FESCO generates the Demand Notice challan.

How to Track Status and Print Demand Notice

You do not need to visit the office repeatedly to obtain your payment challan.

1. Visit enc.com.pk.
2. Click Print DN on the main navigation panel.
3. Select New Connection as the application type.
4. Select FESCO and enter your Tracking ID or CNIC Number.
5. Press Submit to open the printable PDF challan.

Paying the Demand Notice

Pay the notice before the printed due date (typically valid for 15 to 30 days) at any designated commercial bank branch (such as HBL, NBP, MCB, Allied Bank, or Meezan Bank) or through supported digital banking apps. Retain the bank-stamped paid receipt copy.

After payment, upload a scanned copy of the paid Demand Notice receipt back to the ENC portal under Upload Paid DN to signal FESCO staff to issue the meter from the store.

Physical Installation Timeline

Once your paid demand notice is logged into the system, the installation workflow progresses through three final stages:

• Store Requisition (2–5 Days): The sub-division office issues a store item voucher for your single-phase or three-phase meter kit and service wire.
• Field Work Assignment (3–7 Days): The Line Superintendent assigns a field crew to install the meter box, run the service cable from the distribution line, and seal the meter connection.
• Service Line Activation: Power is connected, and your official connection details are entered into the PITC database.

What Happens After Meter Installation?

Once the meter is live, your connection enters FESCO’s official billing cycle:

• First Billing Cycle: Your first monthly bill arrives within 30 to 45 days after meter activation.
• Reference Number Assignment: Your first bill contains your permanent 14-digit Reference Number and 10-digit Consumer ID.
• Checking Monthly Bills: Once your reference number is issued, you can use the main portal to complete a quick FESCO bill check to view due dates, track unit consumption, or download duplicate PDF copies every month.

Offline / Manual Application Route

If you prefer applying in person, you can complete the process directly at your local office:

1. Visit your local FESCO Sub-Division Office (SDO).
2. Request a free physical New Connection Application Form from the consumer service counter.
3. Fill out the form in Urdu or English and attach hard copies of your CNIC, property proof, neighbor bill, and wiring test report.
4. Submit the packet to the dealing clerk and receive a stamped paper acknowledgment receipt carrying your manual application number.
5. The remaining survey, demand notice generation, and installation timelines match the online procedure.